Terms of Service

1. Introduction

Welcome to TrueNorth Insight. These Terms of Service ("Terms") govern your access to and use of our website and services, including our print and digital publications, newsletters, and other content (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.

2. Definitions

Throughout these Terms, the following terms shall have the meanings as described below:

• "TrueNorth Insight," "we," "us," or "our" refers to TrueNorth Insight, a Canadian business publication.
• "You" or "your" refers to the individual or entity accessing or using our Services.
• "Content" refers to all text, images, videos, audio, and other materials available through our Services.
• "Subscription" refers to the paid access to our premium content and services.

3. Account Registration

To access certain features of our Services, you may need to create an account. When you create an account, you must provide accurate and complete information. You are solely responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this section.

4. Subscriptions and Payments

4.1 Subscription Options

We offer various subscription plans with different features and pricing. The specific details of each subscription option are available on our website.

4.2 Billing

By subscribing to our Services, you authorize us to charge the applicable fees to your chosen payment method. All payments are due at the time of subscription or renewal. For recurring subscriptions, we will automatically charge your payment method on the renewal date.

4.3 Cancellation and Refunds

You may cancel your subscription at any time by contacting our customer service team. Monthly subscriptions will remain active until the end of the current billing cycle. Annual subscriptions are non-refundable but will remain active for the full term.

5. Intellectual Property Rights

All content included in or made available through our Services, including text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of TrueNorth Insight or its content suppliers and is protected by Canadian and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services, except as follows:

• Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
• You may store files that are automatically cached by your web browser for display enhancement purposes.
• You may print or download one copy of a reasonable number of pages of the website for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
• If we provide social media features with certain content, you may take such actions as are enabled by such features.

6. User Content

Our Services may allow you to post, link, store, share, or otherwise make available certain information, text, graphics, videos, or other material ("User Content"). You are responsible for the User Content that you post, including its legality, reliability, and appropriateness.

By posting User Content, you grant us a non-exclusive, royalty-free, transferable, sublicensable, worldwide license to use, store, display, reproduce, modify, create derivative works, perform, and distribute your User Content on and through our Services.

7. Prohibited Uses

You may use our Services only for lawful purposes and in accordance with these Terms. You agree not to use our Services:

• In any way that violates any applicable federal, provincial, local, or international law or regulation.
• To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
• To impersonate or attempt to impersonate TrueNorth Insight, a TrueNorth Insight employee, another user, or any other person or entity.
• To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which may harm TrueNorth Insight or users of the Services.

8. Limitation of Liability

In no event will TrueNorth Insight, its affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind, including direct, indirect, special, incidental, consequential, or punitive damages, arising out of or in connection with your use of, or inability to use, our Services.

9. Indemnification

You agree to defend, indemnify, and hold harmless TrueNorth Insight, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.

10. Governing Law

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Province of Quebec, Canada, without giving effect to any choice or conflict of law provision or rule.

11. Changes to These Terms

We may revise and update these Terms from time to time at our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Services thereafter.

12. Contact Us

If you have any questions about these Terms, please contact us at:

TrueNorth Insight
1250 Rue Saint-Denis
Montreal, QC, Canada

Email: [email protected]
Phone: +1 (514) 165-0176